IT services done differently
At SSDL, we do IT services differently. You won’t find us occupying an entire floor in a Melbourne tower, because our Australian IT company has a small footprint and a wide reach.
Our core team of IT engineers works flexibly, accessing specialists from a trusted network of suppliers as required. This agile business structure makes us responsive, versatile and cost-effective. We can scale up and down as necessary, without impacting the personalised service we offer our clients.
Founded by Sebastian Maciejewski in 2014, we hit the ground running when we took on the customers and IT engineers of a well-known IT services provider that was closing shop in Melbourne. We went from a one-man-band to a fully-loaded IT consultancy overnight – and never looked back.
Today, our mission is to offer small-to-medium businesses the freedom to deploy any IT product or solution on the market, guided by expertise that ensures good choices. By being client-centric and nimble, rather than product-centric and corporate, we stand apart from our competitors in the IT services sector. Book a meeting and find out what that could mean for you.
We work best with Australian businesses of around 10 to 250 staff — big enough to depend on IT that just works, not yet big enough to justify a full in-house team. Our three offices, in Wheelers Hill, Narre Warren and Melbourne CBD (Collins St), put a local, on-the-ground team across Melbourne and the south-east, backed by the same senior-led attention whether you’re our newest client or our longest-standing one — something that gets harder to promise the bigger an IT provider grows.
12+ Years Supporting Australian Businesses | Local Australian Support 24/7 Cyber Security Monitoring & Managed IT Support
The benefits of choosing SSDL to be your IT services company:
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You won’t find us trying to make a square peg fit a round hole, just so we can achieve sales targets set by a solutions vendor. We always put your needs first. This means starting the relationship with a discovery session that reveals your IT strengths, weaknesses and opportunities. This transparent start sets the scene for an optimised IT future.
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Our agnostic, multi-brand approach to meeting clients’ needs ensures you get best-of-breed solutions that match your requirements exactly. We’re vendors for all the big names – Microsoft, Cisco, VMware, HP and Dell (just to mention a few) – plus we have access to niche products that meet highly specific needs.
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Exceptional IT can make your business more productive and more competitive. Once we’ve worked with you to optimise your tech environment, we provide you with a roadmap that steers you through the IT future. This forward thinking makes sure you don’t get left behind by your competitors.
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While comprehensive managed IT is our core business, you can also cherry-pick our specialised services. That means calling on our IT consulting, cybersecurity, cloud services set-up, unified communications and procurement capability as required.
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When big IT infrastructure changes are required, you can trust us to manage the project from go to whoa. Your employees can stay focused on their real work while we execute your transformation.
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We’re headquartered in Melbourne, but our reach extends to all Australia through clients who have nationwide offices. We also work globally, because some of our clients have bases in other countries. Locally or internationally, the mission is always the same – to solve problems and seize opportunities with perfectly-matched IT services and solutions.
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We hold ISO 27001 certification, the internationally recognised standard for information security management. That means our own policies, processes and controls for protecting client data have been independently audited and verified, not just self-declared. When you trust SSDL with your business’s IT and data, you’re working with a partner that’s proven it takes security as seriously as you do.
Meet our key people
Sebastian Maciejewski, CEO
Ringmaster of our team is Sebastian Maciejewski, who founded SSDL in 2014. Seb arrived in the IT services sector from a background of IT consulting, recruitment and sales. His experience spans enterprises of all sizes, from small family businesses to major corporates such as Toyota and Aspen Pharma. He has also worked closely with non-profits, including Guide Dogs Australia and Vision Australia.
Seb’s super power is understanding a client’s needs, then putting together a set of best-practice solutions and systems that support business optimisation and a sharper competitive edge. He’s also a Datto-certified cybersecurity sleuth who can transform chaos into calm, so that hard-working businesses aren’t impacted by hacking events.
As a new SSDL client, you’ll benefit from Seb’s insight and experience during a discovery workshop that reveals your IT challenges and opportunities. His ability to draft a roadmap for digital transformation is legendary.
Off-duty, Seb’s a family guy wrangling two school-age boys with his wife (and business partner) Sarah. He also appreciates the sweaty science of boxing, the intricate world of Lego and the mystique of motorbikes.
Sarah Maciejewski, COO
As SSDL’s witty and wonderful behind-the-scenes person, Sarah effortlessly handles everything from invoicing and bookkeeping to managing licensing and being funnier than the boss. We bow down to her expertise in Excel, SAP, Xero, ABS, SPS, inventory management and shipping.
Sarah’s wide-ranging experience was gained in the toy industry, as well as IT. Out of office hours, Sarah loves a park run on a Saturday morning and a day at the beach with Seb and the kids (when Melbourne’s weather cooperates).
Ian Baker, CFO
Affectionately known as Mr MoneyPants, Ian Baker is virtual CFO at SSDL. A chartered accountant who’s worked in the USA, UK, Australia and New Zealand, Ian’s specific focus is financial management for IT companies. He maintains a grand view of our business, but also has an eye for the granular details.
After 30 years of number crunching, including 15 years within the IT sector, Ian has developed a knack for mentoring and guiding IT businesses through their growth journey.
In his role as our finance guy, Ian gives us visibility of our financial position, workloads and resourcing. His expertise also extends to assisting with management decision making, where he acts as a trusted sounding board. When a challenge arises, Ian's mantra is "Let’s make a spreadsheet/dashboard widget for that."
Outside the professional realm, Ian can be found on the golf course with friends, taking leisurely dog walks, or passionately following Villa football and Red Sox baseball games. As an Apple fanboy, he also likes to stay connected with the latest technology trends.
Ready to talk about IT outsourcing?
We believe SSDL has what it takes to be one of the best IT companies in Australia. Talk to us about your IT hopes and dreams – the first meeting is free!